Privacy Policy
1. General Provisions
This Privacy Policy sets out the rules and principles regarding the collection, processing, and protection of personal data when using our website "Mobile Packages for Tourists in UAE." The administration of the website respects the privacy rights of all visitors and is committed to complying with applicable laws of the United Arab Emirates and international standards, including the General Data Protection Regulation (GDPR). By using our website, you acknowledge and agree that your personal information may be collected, processed, and stored in accordance with this Privacy Policy. The website administration ensures that all data processing activities are carried out lawfully, transparently, and for legitimate purposes.
2. What Information We Collect
We may collect personal data and technical information from users for the purpose of providing services and ensuring optimal website functionality. This may include:
- Personal identification details such as name, nationality, and identification documents when necessary to activate mobile services.
- Contact information such as email address or phone number.
- Technical information including IP address, device type, operating system, and browser details.
- Usage data related to website visits, browsing patterns, and interactions.
- Communication records when you contact the website administration.
- Provide, improve, and personalize our services including mobile packages and internet plans.
- Communicate with users regarding updates, offers, and service-related information.
- Ensure website security, fraud prevention, and compliance with applicable regulations in the UAE.
- Conduct analysis for service optimization and performance improvement.
- Fulfill legal obligations and respond to lawful requests by authorities in the UAE.
- Right to access their personal data and receive a copy.
- Right to rectify inaccuracies in their personal data.
- Right to request deletion of personal data where legally applicable.
- Right to restrict or object to certain data processing activities.
- Right to withdraw consent at any time without affecting prior lawful processing.
- Right to data portability where technically feasible.
We do not intentionally collect sensitive personal data unless required by law or explicitly provided by the user for a clear purpose. Children’s data is not knowingly collected without verifiable parental consent.
3. How We Use Information
The information collected is used to:
Data will never be used for unlawful purposes, and we do not engage in the sale of personal data to third parties.
4. Data Protection and Retention Period
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Encryption, firewalls, and restricted access protocols are employed to safeguard information. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with UAE law. Once the retention period expires, data is securely deleted or anonymized. Users may request information about retention periods and data deletion at any time.
5. Transfer of Data to Third Parties
Personal data may be shared with third parties strictly for service provision purposes, such as telecom providers or authorized partners in the UAE. All such transfers are made under confidentiality agreements and comply with applicable legal requirements. We may also share data with regulators or authorities if required under UAE law. Cross-border data transfers outside the UAE will only occur when adequate safeguards are in place in line with GDPR and international standards.
6. Use of Cookies
Our website uses cookies to improve user experience, analyze website performance, and deliver relevant content. Cookies may include session cookies, persistent cookies, and third-party cookies. Users are informed upon their first visit and can manage cookie preferences via their browser. Cookies do not contain personally identifiable information unless voluntarily provided by the user. Refusing cookies may affect website functionality.
7. User Rights
In accordance with GDPR and UAE regulations, users have the following rights:
Users may exercise these rights by contacting the administration of the website. Requests will be processed promptly and in accordance with UAE laws.
8. Changes to the Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or operational practices. Users will be informed of significant changes by means of an updated version published on our website. Continued use of the website after changes indicates acceptance of the revised policy.
9. User Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as outlined herein. If you do not agree with any provisions of this policy, you are advised not to use our services. This policy ensures compliance with UAE legal standards and international privacy regulations.
🏢 Mobile UAE
📍 The Binary by Omniyat, Marasi Drive, Business Bay, Dubai, UAE
📞 +971 4 162 5258